Here’s a list of handy contact information, so you know who to contact in certain situations and how.
For all general enquiries, please email the elmo team on firstname.lastname@example.org or call us on 020 3488 4500
For insurance enquiries:
- If you chose to include our fleet insurance policy as part of your subscription, you should contact Zego by email on XXXXX or by phone on XXXXXX
- If you opted to arrange your own insurance cover, please refer to your policy documents for your insurer’s contact details. (We will have a version saved so ask us if you can’t find your own copy).
Home charge point:
If you have questions about your easee home charge point, please contact us on email@example.com ** or call us on **020 3488 4500
If we can’t help with the issue, we will then put you in touch with easee directly.
If you have questions about including renewable home energy in your elmo subscription, please contact us on ** [firstname.lastname@example.org](email@example.com) or call us on **020 3488 4500
If you are a SO Energy customer or in the process of switching and have questions relating to your home energy, please contact SO Energy directly on XXX@so.energy or call them on XXXX
You’ll need your elmo customer number and SO Energy account number. We display these for you here (links to My Subscriptions)
If you have questions about your Polar Plus membership, please contact us on firstname.lastname@example.org or call us on 020 3488 4500